Frequently Asked Questions

EliteXTools operates on a dual-credit ecosystem. Utility Credits (UC) power our standard tools and are earned for free via the Spinning Wheel and Affiliate Program. Premium Credits (PC) are high-value credits required for our Elite AI engines and heavy-processing tools, primarily acquired through Top-up bundles.
Utility Credits (UC) are your "Daily Fuel" for standard tasks, while Premium Credits (PC) provide "High-Performance Power" for advanced AI tasks. You can instantly swap PC to UC at a 1:10 ratio with no limits. To earn PC for free, you can swap UC to PC at a 10:1 ratio once you reach the 500 UC milestone.
No. We believe you should own what you pay for. Both Utility Credits (UC) and Premium Credits (PC) feature Lifetime Validity. Your balance will remain secure in your account and will never expire, regardless of how long your account remains inactive.
Absolutely. You can purchase Premium Credit (PC) Top-up packages at any time via our secure gateway. Credits are stacked instantly onto your balance. Every PC bundle also includes a gift of Bonus Utility Credits to ensure you can use every tool on the platform immediately without friction.
We provide a 14-day money-back guarantee for unused Premium Credit (PC) bundles (where less than 10% of the pack has been consumed). Please note that Utility Credits (UC) earned via rewards or the Spinning Wheel have no cash value and are non-refundable.
Platform Policy: Credits are exclusive to the account of purchase and cannot be exchanged for memberships or withdrawn. All Utility and Premium credits feature Lifetime Validity. Free UC is claimable exclusively via the Spinning Wheel and authorized rewards.